ISO 9001:2015 is an international standard that lays out the requirements for quality control in manufacturing, organisational and business processes. It assists organisations to become more efficient in managing its business and its processes and is crucial for improving customer satisfaction – which leads to more customers returning, which leads to more sales. As the world’s most popular and commonly used standard for Quality Management Systems, ISO9001 benefits any organization or business, regardless of its size or business activities.

 At Cradlestoned Quality Solutions, ISO 9001 design, implementation and internal auditing is a one-stop packaged solution, with all consultation and administration done by an independent individual whose only motive is to assist and improve your company. With dedication and professionalism, I can help facilitate growth, improvement and acknowledgement of consistent quality from satisfied customers.

Why gain an ISO 9001:2015 certification?

  • Increase quality of product or services using the process approach;
  • Increase customer satisfaction by meeting customer requirements;
  • Increase competitiveness of the organization;
  • Better management of processes, activities and functions;
  • Reduce costs through continual improvements attained through the ISO 9001 quality management system.
Once your business has implemented ISO 9001:2015, you can expect the following improvements:

  • Improve image and credibility by attaining certification to ISO 9001;
  • Improve customer satisfaction by meeting customer requirements;
  • Integrate processes for better alignment;
  • Improve decisions by basing them on data collected by the QMS;
  •  Create a culture of continual improvement of the organization.
ISO 9001